Business Admin User Guide_Company Use

Admin User Guide

3. Once you enter your Username and Password , the Change Password window will be displayed. Enter your Current Password , New Password and click Submit .

4. A pop-up will be displayed telling you that you have successfully changed your password. Click OK . 5. After you change your password, the RSA Enrollment page is displayed for you to set up your security questions. Answer the questions and if you are using a personal device, click the Personal Device box. Click Submit .

6. A pop-up will be displayed telling you that you have successfully enrolled in RSA. Click OK . Your default landing page is displayed. IMPORTANT! ➔ If the admin user registers a computer/device, the system recognizes that admin user, and are less likely challenged at future logins. It is important that public devices are not registered. If someone tries to use that device to log into the admin’s account, the system challenges them by going through the Out of Band authentication process. Refer to the topic Out of Band Authentication in this chapter for more information. Login Authentication Each time a user logs into eZBusiness, login authentication is performed. If the system detects a difference, the user is challenged using Out of Band authentication. The following are examples of when the user is challenged: ➢ The user logs in to eZBusiness from a device other than the one where security questions were originally setup and answered (for example, the user logs in from a laptop but originally set up their account from a desktop). ➢ The user did not register their computer or other device when they previously logged in from it. ➢ The user logs in from an IP address that has had known fraud occur. ➢ The geographic locations of consecutive logins are different, for example, the user logged in from Florida and then logged in from California five minutes later. ➢ The login was not consistent with the user’s login behavior.

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