Business Admin User Guide_Company Use

Admin User Guide

Viewing Declined Transactions Declined transactions can be viewed from either the Account Detail page or the Home page.

Viewing Declined Transactions from the Account Detail Page To view declined transactions from the Account Detail page, perform the following steps: 1. From the Account Detail page, click the More icon in the Account Balance Information section.

2. The detailed Account Balance Information page is displayed. Click the Decline Transaction link in the Pending Balance field.

3. The Declined Transactions page is displayed.

Downloading the Declined Transactions List You can download the Declined Transaction list to the following formats and financial software programs:

Excel/Spreadsheet (.csv) format

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Excel

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Text (tab spacing) format

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