3-4_Understanding-Why Participate.ai
Automated Retirement Plan Access Line With our automated retirement plan access line, you can access your account information by calling 877.410.9984, ext. 2994 and when prompted, input your Social Security number and your personal identification number (last four digits of your Social Security number).
eBal Sign up for eBal and receive your account balance weekly, monthly, or quarterly by email or text message. To sign up, click here.
Call Us Contact us directly at 563.589.0875 or 800.548.2994 and we would be happy to assist you. Representatives are available Monday through Friday, 7:00 a.m. to 5:00 p.m. (CT).
Quarterly Statements Your quarterly account statement can be accessed online at americantrustretirement.com. Simply log into your account. Want a notification when it’s ready? Add your email address in the personal information section via the participant website. Just look for the gear icon in the right corner of the screen.
If you prefer paper statement, you can elect it any time under your personal information settings.
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