Business Admin User Guide_Company Use

Admin User Guide

Element

Description

The information entered here by the user is posted to the card processing system as a memo. Only the financial institution can view it in the card processing system.

Memo

Add or Remove PIN Request The Add or Remove PIN Request Service Request allows the company to request that a commercial cardholder can access their account through a PIN number or remove this access.

Note: The request is transmitted immediately to the institution’s Incoming Messages for the institution to complete the request in BASE2000. Once processed, the new PIN is sent to the default mailing address of the commercial card account.

Add PIN Request To add PIN access, perform the following steps:

1. From the Online Requests screen, select Add or Remove PIN Request . The Add or Remove Pin Access screen displays. Enter the cardholder’s name. One you enter the cardholder’s name, the Submit button will appear.

2. Select Add from the PIN Access drop-down menu and add a note to the Memo field. Click Submit .

3. The review page is displayed. Review the information and click Confirm .

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© 2018 Fidelity National Information Services, Inc and its subsidiaries. All rights reserved worldwide. This document is protected as a trade secret and under the copyright laws as the property of Fidelity National Information Services, Inc. Copying, reproduction, or distribution to third parties is strictly prohibited. Admin User Guide v1