Business Admin User Guide_Company Use

Admin User Guide

Change Cardholder Authorization Block

Submit a temporary authorization block.

Real-time

Yes

Yes

Changes the permanent or temporary credit limit on a commercial cardholder account. Closes the card account and prevents authorizations and account reissue.

Real-time / Queued

Yes

Yes

Change Credit Limit

Close Account Request

Real-time / Queued

Yes

Yes

Change an employee ID.

Real-time / Queued Real-time / Queued

Yes Yes

Yes

Manage Employee ID

Request a new PIN for an account.

No

Order a PIN

View Full Account Number

Ability to view the card account number immediately.

Real-time

Yes

No

Virtual Account Online Requests Change Virtual Account Type

Change the virtual account type.

Real-time

Yes

No

Allows Admin User the ability to use Virtual accounts to make online or mail order transactions.

View Virtual Account Security Data

Real-time

Yes

No

Fleet Only Online Requests

Create or modify a new fleet card driver record, which can be connected to a cardholder account.

Real-time / Queued

Yes

No

Add/Modify Driver

Create or modify a new fleet card group.

Real-time / Queued

Yes

No

Add/Modify Group

Create or modify a new fleet card vehicle record, which can be connected to a cardholder account.

Real-time / Queued

Yes

No

Add/Modify Vehicle

NOTE: If you have submitted a service request or online message for an account, you can view the response in your message inbox. If you have more than one account linked to your username, you will see incoming messages for all your accounts. Accessing Online Service Requests To access the Online Request page, perform the following steps: 1. Click the Company Management icon and then the Search Company icon.

2. The Company Search screen is displayed. Enter the search criteria and click Search . The Company Search Results page is displayed. Click the Online Request icon for the company that you want to submit an online request for.

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© 2018 Fidelity National Information Services, Inc and its subsidiaries. All rights reserved worldwide. This document is protected as a trade secret and under the copyright laws as the property of Fidelity National Information Services, Inc. Copying, reproduction, or distribution to third parties is strictly prohibited. Admin User Guide v1