Business Admin User Guide_Company Use

Admin User Guide

The table below describes the search elements for the Company Messages page:

Element

Description

Enter the sublevel

Sublevel

Select the message topic from the drop-down list

Message Topic

Search by the subject line Search by the account number

Subject

Account Number

Search by the status of the message – Open, Closed, Deleted, Read, Unread

Status

Search by the date – Equal to, Between, After, Before

Date

Archive Company Messages To archive messages, perform the following steps: 1. From the Company Inbox screen, click on Company Inbox . Click the Archive icon in the company Inbox grid.

Note: Messages from the Inbox will be archived and moved to Company Archive grid by clicking on Archive icon.

Viewing Archived Messages To view archived messages, perform the following steps: 1. From the Company Inbox , click on Company Archive . The Company Archive grid is displayed.

The table below describes icons on the Company Archive grid:

Icon

Description

View the message details.

Reply to the message. Delete the message.

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